Exchanges & Returns
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Element Ring Co Returns and Exchanges Policy
Element Ring Co will offer and honor free size exchanges up to 30 days after the delivery date. The only exceptions to the date range will be when a customer is purchasing far in advance for a wedding, or something of the like, and the intended recipient has not worn or seen the ring in the 30 day window.
Element Ring Co will return and refund a ring if it is within 30 days of the delivery date. Returns must be in a like-new condition. Meaning no signs of visible wear, no discoloration, and no alterations.
Pure Carbon Fiber Rings and Glass Fiber Rings:
Element Ring Co offers a lifetime warranty for all carbon fiber and glass fiber rings. If a carbon fiber ring or glass fiber ring ever breaks or cracks Element Ring Co will replace the ring. Customers must provide proof of the broken ring in the form of a photo or sending the broken ring back to us.
Wood and Everything Else:
Element Ring Co offers a 90 day warranty for wood and carbon fiber rings and all other rings. If the ring is outside of the warranty window, Element Ring Co will offer a discount for the purchase of a new ring.