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Element Ring Co Returns and Exchanges Policy

Exchanges:
Element Ring Co will offer and honor free size exchanges up to 30 days after the delivery date. The only exceptions to the date range will be when a customer has purchased in advance for a wedding, or similar, and the intended recipient has not worn or seen the ring in the 30 day window. If a customer requires a second exchange they must contact Element Ring Co within one week of the delivery of the exchange. Exchanges must be in a like-new condition. Meaning no signs of visible wear, no discoloration, and no alterations.  
 

Returns:
Element Ring Co will return and refund a ring if it is within 30 days of the delivery date. Returns must be in a like-new condition. Meaning no signs of visible wear, no discoloration, and no alterations.

Warranties:
Pure Carbon Fiber Rings and Glass Fiber Rings:
Element Ring Co offers a lifetime warranty for all carbon fiber and glass fiber rings. If a carbon fiber ring or glass fiber ring ever breaks or cracks Element Ring Co will replace the ring. Customers must provide proof of the broken ring in the form of a photo and/or sending the broken ring back to us. We do reserve the right to void the warranty if a customer is abusing the warranty or rings as set forth under the subheading “Limitations”.

Limitations to our lifetime warranty does not include size changes due to weight gain/loss, scratches or damages occurred due to abuse, exposure to harsh chemicals, deliberate deformation, use contrary to normal behavior, or loss of the ring.

Wood and Everything Else:
Element Ring Co offers a 90 day warranty for wood and carbon fiber rings and all other rings. If the ring is outside of the warranty window, Element Ring Co will offer a discount for the purchase of a new ring.